FAQ - INTERNATIONAL

Kegtron Gen 1 keg monitors can be powered from any USB source. All units ship with an AC/DC USB  adapter with “Type A” plugs for use in North America. Outside North America, you will need to provide your own AC/DC USB adapter. Any generic phone charger or other USB power source will work.

All Kegtron Pro keg monitors ship with a universal AC/DC adapter that includes interchangeable North American (Type A), European (Type C), UK (Type G) and Australian (Type I) blades. Pro units can also be powered directly from a +5-12VDC source.

No. Shipments outside the USA may be subject to import duties, fees, VAT, GST or other taxes. These fees are not included in the cost of shipping. Any fees and/or taxes due must be paid by the recipient and will be collected by the delivery courier or postal service upon delivery.

Economy shipping originates from our USA warehouse and is shipped via air using a freight consolidator. There may be a delay of serval days from the time of your order to when your package is visible via online tracking.

After air shipment, your package is transferred to your local postal service for final delivery. During this process there may be extended periods of time of many days when tracking info is not updated. This is normal.

Our Economy shipping enables us to offer very low international shipping rates and reduced import fees at the expense of extended shipping times (worst-case up to 20-25 business days). For time-sensitive shipments we strongly recommend choosing Expedited shipping.

Expedited orders are shipped via FedEx or UPS. Detailed tracking is available within 24 hours of shipment.

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